Fleet Operations Head – PAN India
Location: Mumbai, Maharashtra
Department: Fleet Operations
Employment Type: Full-Time
Reporting To: Managing Director
Travel Requirement: 50% – 60% (Local Travel)
Qualifications & Experience
- Minimum: Bachelor’s degree
- Preferred: MBA or equivalent
- Relevant experience in fleet operations, transportation management, and vendor negotiations
Key Responsibilities
Business Planning
- Develop and implement an annual business plan focused on operational efficiency, cost optimization, revenue growth, and profitability
- Define short-term and long-term strategies to achieve organizational goals
Operations Management
- Establish and document policies, processes, and guidelines for efficient fleet operations
- Manage PAN India transportation activities, including line haul and local movements for Full Truck Load (FTL)
- Ensure high service levels across all aspects—vehicle placement, transit performance, damage control, and order fulfillment accuracy
- Build and maintain strong customer relationships and manage key accounts
Vendor & Fleet Management
- Develop and expand the PAN India vendor network
- Lead commercial discussions with fleet owners, subcontractors, and transport operators
- Negotiate contracts for vehicle hiring on ad-hoc, spot, mid-term, and long-term bases
Team Leadership
- Recruit, train, and develop a high-performing team aligned with the company’s values and business objectives
- Foster a results-driven culture focused on operational excellence
Key Performance Indicators (KPIs)
- Sales, Revenue & Margin Targets: Achieve operational goals as per customer and margin mix
- Operational Efficiency: Optimize costs, improve margins, and enhance employee productivity